L&M Healthcare PRIVACY POLICY

Effective October 1, 2022

Thank you for visiting the website for L&M Healthcare Communications, LLC (“the Company,” “we,” “us,” or “our”), maintained at www.lmhcare.com (the or our “Site”). The Company is committed to making sure that our users are aware of our practices regarding privacy and security. We want you to understand what information we collect from you, how we handle that information, and how you can contact us to correct any information that we may have collected.

CHANGES TO OUR PRIVACY POLICY

Any or all of our Privacy Policy may be changed at any time without notice being sent to you, in which event the revised Privacy Policy will be posted with an updated effective date. Your access or use of the Site after the posting of such changes shall mean that you accept such changes. Therefore, each time you use or access our Site, you should review the Privacy Policy.

BUSINESS TO BUSINESS SERVICE PROVIDER

The Company is a full-service medical communication agency that works with its clients in the biotechnology and pharmaceutical sectors to develop scientific communication programs that engage and educate professionals. Our products, services and our Site are not intended for individuals for their personal use. You should familiarize yourself with the terms of your organization’s agreement with the Company, as your misuse of our Site, products and/or services may expose you and your organization to liability.

Geographic Restrictions

The Site is based in the United States. Access to the Site may not be legal by certain persons outside of the United States. If you access the Site from outside of the United States, you do so on your own initiative and are responsible for compliance with local laws.

SCOPE

Our Privacy Policy guides our collection, storage, and use of information, including limited personally-identifiable and non-personally-identifiable information collected on the Site and through other electronic messages between you and our Site or you and the Company. By accessing the Site, you expressly consent and agree to the terms and conditions of our Privacy Policy, including the use and disclosure of your personal information in accordance with our Privacy Policy. If you do not agree, then please do not access the Site.

PERSONALLY-IDENTIFIABLE INFORMATION OF CHILDREN AND INDIVIDUALS UNDER THE AGE OF 18

You agree that you are at least eighteen (18) years old, or the age of majority in your jurisdiction, and have agreed to OUR Privacy Policy.

The Site is not intended for children and individuals under the age of eighteen (18). The Company does not knowingly solicit or collect personally-identifiable information from children or individuals under the age of 18. If the Company knows that it has collected or received personal information from a child or individual under the age of 18, we will take reasonable measures to delete such information from our servers and databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required by law).

If you believe that the Company might have any information from or about a child or individual under the age of 18, please contact the Company here: info@LMHCare.com.

INFORMATION COLLECTED

The Company only collects limited personally-identifiable and non-personally-identifiable information that is relevant for the purposes for which it is to be used, to the extent reasonably necessary for legitimate business purposes and in accordance with our Privacy Policy. The Company will take reasonable steps to ensure that personally-identifiable information is collected for purposes relevant to its intended use. If you or your organization choose to provide us with personally identifiable information, you or your organization consent to the transfer and storage of that information on our (or our third-party hosts’) servers.

Limited Personal Information

The only information we should receive from you, and which you should submit to us, through our Site, should be limited to 

  • your name,
  • company name,
  • company telephone number,
  • company email address, and/or
  • or other limited personally-identifiable information, which we may request from time to time.

How We Collect Information About You

We may collect both personal information and/or non-identifiable information on or through our Site from you. By way of example but not limitation, this includes information we collect

  • directly when you provide it to us (see Information You Provide to Us);
  • through your use of our Site and links with which you interact;
  • from third parties (for example, our business partners); and/or
  • automatically as you navigate through our Site (see Information We Collect Through Automatic Data Collection Technologies below).

Information You Provide to Us

We collect limited personal information and/or non-identifiable information that you provide us. By way of example but not limitation, this includes

  • information that you provide by filling in forms on our Site;
  • records and copies of your correspondence (including email addresses) if you contact us;
  • information provided through email, text message, and postal mailing list sign ups;
  • your responses to other surveys that we might ask you to complete for research purposes; and/or
  • your search queries on our Site.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. By way of example but not limitation, this includes:

  • details of your visits to our Site, including
    • traffic data,
    • location data,
    • logs, and
    • other communication data and the resources that you access and use on our Site; and/or
  • information about your computer and internet connection, including
    • your IP address,
    • operating system, and
    • browser type.

Some web browsers may transmit “do not track” signals to the websites and other online services with which the browser communicates. There is no standard that governs what, if anything, websites and online services should do when they receive these signals. We currently do not take action in response to these signals. If and when a standard for responding is established, we may revisit our policy on responding to these signals.

The information we collect automatically may include personal information and/or non-identifiable information. It helps us to improve our Site and to deliver a better and more personalized service, including by enabling us to:

  • estimate our audience size and usage patterns;
  • store information about your preferences, allowing us to customize our Site according to your individual interests;
  • speed up your searches; and/or
  • recognize you when you return to our Site.

By way of example but not limitation, the technologies we may use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site.
  • Flash Cookies. Certain features of our Site may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Site. Flash cookies are not managed by the same browser settings as are used for browser cookies.
  • Web Beacons. Pages of the Site and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Third Party Use of Cookies and Other Tracking Technologies

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

INFORMATION WE COLLECT FROM OTHER RESOURCES

If your company has a contract with us, we may be interacting with you pursuant to that business relationship, and you or your employer directed us to do so.  Please confer with your employer in this regard.

If you attended a conference that we conducted for one of our clients, we may have received your information from your registration for that event.  You would have been informed at the time of registration how your information would be collected and used.

If a company provided to us a list of persons to invite to an event, that company would have been responsible for how that information was gathered and used, and we rely upon our clients to do so responsibly and in compliance with laws.

HOW THE INFORMATION WE COLLECT FROM YOU IS USED

We use information that we collect about you or that you provide to us, which may include information and/or non-identifiable information. By way of example but not limitation, we use information

  • to fulfill or meet the reason you provided the information;
  • to provide, support, personalize, and develop our Site and products;
  • to create, maintain, customize, and secure your information with us;
  • to process your requests and prevent transactional fraud;
  • to provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses;
  • To provide you with educational and promotional information, materials, and services;
  • to personalize your Site experience, including via email or text message (with your consent, where required by law);
  • to help maintain the safety, security, and integrity of our Site, products, databases, other technology assets, and business;
  • for testing, research, analysis, and product development, including to develop and improve our Site and products;
  • to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations;
  • To evaluate whether or not you should be contacted by one of our representatives who can provide you with additional information about our products and services;
  • to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information about our Site users is among the assets transferred (a “Business Transfer”);
  • in any other way we may describe when you provide the information; and/or
  • for any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information and/or non-identifiable information that we collect or that you provide as described in our Privacy Policy, by way of example but not limitation:

  • to contractors, service providers, and other third parties we use to support our business;
  • a business transfer (for example, if we were to sell our company or merge into or with another company);
  • to fulfill the purpose for which you provide it;
  • for any other purpose disclosed by us when you provide the information; and/or
  • with your consent.

We may also disclose your information:

  • to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
  • to enforce or apply our Site Terms of Use [INSERT LINK ONCE POSTED] and other agreements; and/or
  • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

Other than as set forth in our Privacy Policy, we do not currently rent or sell your information to any third parties; however, your information may be sold in the event of a Business Transfer, as explained above.

Notwithstanding the foregoing, the Company may share or disclose non-personally-identifiable information, whether aggregated or otherwise, with third parties.

Correction and Retention of Information

We strive to provide you with choices and control regarding your information. The Company retains the information you provide us as reasonably necessary in connection with the Company’s operation of its business and for you to use the Site, or for us to provide customer support or other services in connection with the Site. We will retain your information for as long as necessary to accomplish our purposes for such data.

You may send us an email at info@LMHCare.com to request correction and/or deletion of any personal information that you have provided to us.  Please note, however, that except in limited jurisdictions, business transactions and communications are not afforded privacy rights as are consumer transactions and related communications.  We will nevertheless endeavor to accommodate your requests.

We will, upon receiving your request, make reasonable efforts to correct, delete, and/or block your personal information from further use to the extent that it remains in our possession.

However, we may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. Further, we may not be able to immediately delete your information while a pending request is not yet completed.

At the time your information is deleted, we will destroy your personal information using reasonable data-destruction practices.

If we have your information in relation to your company’s contract with us, you should confer with your employer regarding your requests, too.

Data Security

We have implemented reasonable measures designed with the intent to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we endeavor to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Site.

TO THE FULLEST EXTENT NOT PROHIBITED BY LAW, THE COMPANY DISCLAIMS AND SHALL HAVE NO LIABILITY FOR ANY LOSS OF, UNAUTHORIZED ACCESS OR DAMAGE TO, OR INTERCEPTION OF ANY OF YOUR INFORMATION BEING STORED ON OUR SERVERS OR ON THE SITE OR TRANSMITTED TO OR FROM THE SITE.

OPT-OUT

At any time should you wish for us to no longer communicate with you, or wish to have us delete or destroy any names, email addresses, content, or communications you send to us, please write to us at: L&M Healthcare Communications, LLC, 1450 Route 22 West, 2nd Floor, Mountainside, New Jersey 07092 or email us at info@LMHCare.com.

GOVERNING LAW; JURISDICTION; WAIVER OF JURY TRIAL

By using the Site, you agree that the laws of the State of New Jersey, without regard to principles of conflict of laws, will govern our Privacy Policy and any dispute of any sort that might arise between you and us, including, without limitation, any tort claims. Any such dispute shall be adjudicated in the federal and state courts in New Jersey, and you consent to exclusive jurisdiction and venue in such courts and waive any and all rights to claim inconvenient forum or immunity. You and we hereby expressly agree hereby, to the fullest extent permitted by law, to waive the right to a trial by jury.

BINDING AGREEMENT

You agree that the limitation of liability provisions contained in the Terms of Use [insert link] and in our Privacy Policy applies to any and all disputes and claims arising out of or relating to our Privacy Policy, your use of the Site, and any information you provide to the Company.

QUESTIONS ABOUT OUR PRIVACY POLICY

Should you have any questions about our Privacy Policy, please contact us by writing to:

L&M Healthcare Communications, LLC

1450 Route 22 West, 2nd Floor

Mountainside, New Jersey 07092

or email us at info@LMHCare.com